HOW TO PLACE AN ORDER

It's easy to place an order with Lee Silsby. Our Patient Care Advocates are here to assist you in the process, and insure that all of your questions are answered and your medications are received quickly. 

Ordering Prescription Medications

 

In most cases, your practitioner will call or fax us with your prescription.

Once received, we will contact you to obtain the insurance information and discuss all the other details such as pricing, payment and shipping options.

If you have the prescription with you, you may fax it to us directly to 216-321-4303 and include your contact information (full name and phone number) in the fax, if it is not already included in the prescription.

Ordering Refills

 

The quickest and easiest way to order refills is through our dedicated refill app.

Refills can also be ordered directly from our website, using our online refill formor by calling our Patient Care Advocates at 1-800-918-8831.

Refills Just Got Easier

The Lee Silsby app is a quick and convenient way for you to communicate with us about your refills

Quick and Easy Refills

Automatic Refill Reminders

View Prescription History

No need to call, just send us a message

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Ordering Nutritional Supplements

 

Our sister company, OurkidASD.com, has thousands of supplements from more than 60 brands.

You may place your order directly online at OurkidASD.com or you may add any of those products to a Lee Silsby order along with your medications.

At OurkidASD.com, you can also get free ground shipping on all orders. 

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All your favorite supplements, with free shipping!

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Call us toll-free at 1-800-918-8831

Hours of Operation

Monday & Tuesday: 9 am – 7 pm (EST)

Wednesday – Friday: 9 am – 6 pm (EST)

Saturday & Sunday: Closed